Returns & Exchanges
At Tricoci, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on most products within 30 days of the original purchase date.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Package Your Items
Carefully place the unused or gently used products in their original packaging, ensuring all components and promotional materials are included.
Ship the Package
Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing